Can you emboss/ monogram/ laser etch initials?
The way we can customize your item with names, initials, dates etc. is by hand stitching or hand stamping. Hand stamping works best specifically for 3-letter initials or dates. Hand stitching has endless possibilities, email directly for custom stitching requests: email@example.com
What is the turn around time for ________?
In each item description there is "ready to ship in" information. Sometimes it does depend on the time of year. Typically, I am able to start on your order about 5-7 days after you order. Some bags are done by days end, others take 2-3 days to complete. There are no shortcuts with this process.
Can I order last minute? The birthday/ anniversary is this week!??
Please call or email me directly if you would like to place a last minute order. Otherwise, if you just need it to arrive by a specific date within a week or so you can put a note on your order when you check out.
Direct contact: firstname.lastname@example.org. 207-423-6966 If it's within the realm of possibility I can probably pull it off in time.
I need a gift TODAY do you have anything in stock?
Everything is made to order, but we always have gift cards on hand! You can come pick one up here at the studio or have it shipped.
I live locally, can I pick it up at your studio?
Sure, I'm always happy to have a visitor! Use the code PICKUP at checkout and that will eliminate shipping. I will notify you as soon as the order is ready to come pick it up!
When should I place my Christmas order?
The earlier the better. Orders placed after December 17th can not be guaranteed to arrive by Christmas. For Dr. Bags, Duffles and Messengers the deadline is December 13th.
What kind of machine do you use?
There is no machine in my studio. I stitch each product with my own two hands. I put the leather in wooden clamp (stitching horse) to hold it in place. I use one piece of thread with a needle on each end and I pass it back and forth through the leather.
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